FAQ

Frequently Asked Questions

Everything you need to know before you hit the trail.

What is Bailiwick Trails?

Bailiwick Trails offers downloadable, story-based adventure trails across the Channel Islands. Each trail is packed with puzzles, clues, and local landmarks—perfect for families, couples, schools, or solo explorers.

How do I access my trail after purchase?

Once your purchase is complete, you’ll receive an email with a download link. You can print the trail or follow along digitally on a mobile device.

Do I need any special equipment?

No! Just bring your trail printout or phone, a pen or pencil, and perhaps a bottle of water and some snacks. Most trails take 1–2 hours to complete on foot.

What age groups are the trails suitable for?

We design trails for a range of audiences, including family-friendly adventures for kids aged 6+, couples’ trails for date days, and school/youth challenges. Each trail page outlines the recommended age range and difficulty.

Can I get a refund if the trail doesn’t work?

Yes. We offer refunds within 7 days of purchase if the trail cannot be completed due to missing landmarks, closed rights of way, or other unforeseen issues. See our Refund Policy for full details.

How does my purchase help local charities?

Bailiwick Trails proudly donates 10% of every sale to Friends of Frossard Children’s Ward—supporting hospitalised children in Guernsey. Every trail you buy makes a difference.

Can I use the trail on any day?

Absolutely! Trails are self-guided and can be completed at your own pace on any day that suits you. We recommend checking the weather before setting off.

Is it possible to buy trails as a gift?

Yes! Just email us at admin@bailiwicktrails.com to request a gift voucher or custom order for a birthday, anniversary, or holiday surprise.

Are the trails accessible for prams or wheelchairs?

Some trails are fully accessible, while others may include uneven paths or steps. Accessibility notes are included on each trail’s description page.

Still have a question? We’re happy to help.

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